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Ticketing for IT organisations & MSPs
Bring every customer request, VIP escalation, and maintenance task into one workspace connected to email, chat, and portals. Tamarello equips MSPs with automation, reporting, and collaboration tools so every technician knows what to do next and every contract commitment is tracked.
What you get
- Automated routing based on SLA, contract, or VIP rules.
- Integrations with your ERP, CRM, and billing tools.
- Time tracking and worklogs on each ticket.